FAQ

1. How long will my order take to arrive?
Most items are made to order and ship within 5–7 business days. Delivery times vary depending on your location, but typically arrive within 10–14 business days.

2. Do you ship internationally?
Yes! We ship worldwide. Shipping rates are calculated at checkout based on your location.

3. What if I ordered the wrong size?
No worries — if something doesn’t fit, contact us within 14 days of delivery. We’ll help with an exchange or return as long as the item is unworn and in original condition.

4. Are your products machine washable?
Absolutely. Most apparel and pet accessories are machine washable on a gentle cycle. We recommend air-drying to keep prints looking fresh.

5. Can I get matching sets for me and my pet?
Yes! That’s our specialty 🐾. Look for our “Matching Styles” collections where you and your furry friend can coordinate your look.

6. How can I contact you?
You can reach us anytime at hello@thepawsomecollection.store or via our Contact page. We’ll respond within 1–2 business days.